Frequently Asked Questions
How can I place my cake order?
Click order on our website and fill out our e-form. Please be as detailed as possible.
Do you provide design / cake tasting?
We do provide in person cake tasting at our studio. You may also request a taster cupcake box, fill out form for pricing.
Other Inquiries Email: firstname.lastname@example.org
How far in advance should I place my order?
Our cakes, cupcakes, and sugar cookies are all freshly custom made; we ask that you place your order as soon as possible with at least (2) weeks advance notice. **anything less you may ask, sometimes there is availabilities**
Where can I find a price list for your cakes?
All of our cakes are unique and different, we ask that you submit your order to us and we will get back to you promptly with an estimate.
Do you ship?
Shipping is not available
Do you deliver?
We are happy to deliver for you. Our delivery charges are calculated off your location. Please inquire about this when you place your order.
What is your payment policy?
Our amazing clients must agree with our terms via email to reserve date and orders, Payment is always due two week before the due date. Less than two weeks, payment is due the time of order placed. All sales are final at the time of pick up and/or delivery is made.
What is your cancellation policy?
Please cancel 1 week before the due date. If you have made a deposit it will not be refundable if 1 week is over due.
What are the accepted forms of payment?
We accept Debit and Credit card(Square link) , Zelle, Venmo, and Cash ( Cash must be drop off at the studio when payment is due)